Returns Policy
You may return most new items within 7 days of delivery for a full refund of the product price. Items must be in the same condition as received with all contents and packing material. Please note that restocking fees will apply otherwise.
If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund. Additionally, buyer is responsible for return shipping fees and liability.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
How To Return An Item
- If you have redeemed a manufacturer rebate or promotion, your return will be subject to a restocking fee.
- Please write the RA number on the shipping label and NOT on the product box itself.
- Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials.
- If your package was originally shipped double-boxed, please return the unit(s) double-boxed.
- The product should be packed in the original product box with the UPC codes intact.
- When repacking the product box, avoid using duct tape or other adhesives that can leave a residue.
- Please use a shipping method that is trackable, such as FedEx or UPS.
- Remember that if your order was shipped for free under our free shipping promo, the cost of outbound shipping will be deducted from your return credit.
- We recommend that you insure your package when shipping back to us when purchasing your own shipping labels. Sometimes things get damaged en route, and if that happens, we want you to be covered. Buyer is responsible for shipping expense and liability for returns.
Shipping
We can ship anywhere within the Continental United States. Contact us if you require shipping to Hawaii or Alaska.
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